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Extremely recommended. We utilized this solution for years. Really specialist, very easy to use and manage would certainly suggest without doubt. The solution provided by OfficeHQ is expert. The backend system is instinctive and satisfies our organization need for overflow phone calls. Most notably the drivers are based in Australia. I would certainly recommend any local business trying to find a digital reception to think about the service used by OfficeHQ.
As a local business, every brand-new service lead counts. In using OfficeHQ, we're certain that not one of our valuable leads will certainly be missed out on despite the time of day. We like the adaptable solution offering and locate it to be an affordable way to offer 24/7 reception to our clients.
Would advise them to others. We've partnered with OfficeHQ to supply our callers friendly receptionists to handle our phone calls when our team are active, as an actual person is so much better to speak with than voicemail we discover! We use their service for particular job sales lines, the workplace line and mobiles when we remain in conferences or onsite predominantly.
They happily and skillfully dealt with several of my phone calls when we were a little short-staffed. We have actually been making use of OfficeHQ for a number of years currently. In our capability of a wellness treatment provider, having all unanswered phone calls got as messages in real-time as emails is important.
Highly tailored, adaptable to match our company needs. Well worth it! In the start-up stage for my legislation method, I chose a virtual reception solution to avoid the overheads of a permanent receptionist. There was some initial apprehension around whether the arrangement would be smooth and whether a high standard of phone call experience for my clients might be kept, yet it's been fine.
OfficeHQ have actually made a massively favorable distinction to our business for the previous 18 months. As a tiny and active team, we do not have capability to handle brand-new lead phone calls on a regular basis.
Telephone calls are responded to by friendly, well-spoken virtual aides and we obtain timely e-mails containing the brand-new call details. Has been very convenient for our tiny business especially with staff taking leave or when they are off unwell.
Our service runs an extremely active phone call centre and we utilize OfficeHQ for call centre overflow to take those phone calls we're incapable to promptly take care of. We've found the solution to be absolutely seamless with all telephone calls being responded to on a really prompt basis with instant messaging and real-time reporting.
The process of establishing up our business was so easy and the customer solution is wonderful. Having used your service continually for 15 years (since 2007), OfficeHQ has actually really established the benchmark for this sector.
Thank you for the years and years of top quality solution you have given my organization. 100% advised an impressive solution and super-friendly team.
Consumers usually certify our service by calling us prior to they book, so it is sales critical that our phone is always answered properly and immediately. OfficeHQ does that for us when we are remote to the workplace.
That lastly never took place, as the solution from the operatives in this firm have actually been so excellent that they have essentially entered into the FireCrunch team. The almost instantaneous relay of consumer phone calls by email and message to our field operatives allows us to respond to client queries promptly, plus the form system developed permits direct loading to the FireCrunch CRM with no manual transfer needed by FireCrunch.
I involved with OfficeHQ when I started my professional solutions firm in March 2008. I might be anywhere in the globe and be positive a real person would certainly be there to take a phone call from a client.
Premium service by very specialist and experienced call-takers allowed me self-confidence in exactly how my brand name existed. I very recommend OfficeHQ. Many thanks to the team for helping my company grow and developing the moment for us to concentrate on the business of operating. As I relocate right into retired life, I am very grateful for the support from the team at OfficeHQ.
We have actually been making use of OfficeHQ for over 10 years and it's such an incentive to be without staffing frustrations, such as when they employ ill. With OfficeHQ as component of our group, there is constantly a person available to respond to telephone calls. OfficeHQ makes sure contact us to HR National are responded to 24 hours a day, 365 days a year.
I have been very pleased with their service over the previous 18 months. We are an extremely busy realty company that requires fast and reliable service for all of our phone calls. From taking building queries, to providing information concerning "open for examinations" to buyers, OfficeHQ has had us covered.
Extremely recommend this solution! OfficeHQ offers us the ability to do what we do best, both in the center and off-site. We're guaranteed in knowing we'll never ever miss out on a crucial telephone call or potential visit, all for a fraction of the cost of having our own receptionist. I have recently opened a new physio center and the team at OfficeHQ have been only superb to take care of.
I very advise their services! I can not rank OfficeHQ and their solution extremely enough. Exceptionally pleasant, specialist and simple to connect with on the go. We have been functioning with OfficeHQ for over 8 years. We just love their solution. It has been the most effective monetary service choice we have made! We save 93% of an assistant wage annually! We are no much longer disrupted with phone calls, customers' information are taken accurately then you can pick email or SMS alert.
Well done OfficeHQ, we would be shed without you! Stop Noise Windows has actually been making use of OfficeHQ for several years.
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Latest Posts
What Are The Best New Virtual Receptionist Service
What Does Short Term Virtual Receptionist Cost
What's The Best Virtual Receptionist Services You Can Get